These two power the Smart Hub through outages, allowing for uninterrupted protection. The Smart Hub also comes with contingencies in the form of a built-in battery and a cellular chip for backup communication. Vivint is a well-thought-out system with features designed with user experience in mind. It was a timely reminder that we’re not dealing with just another security system. When we tripped a window sensor, for example, we were able to speak with the monitoring center to explain what happened rather than having to pick up our phone. For instance, it has a two-way talk link with the monitoring center, allowing instant communication when the system is triggered. Speaking of high-tech, the Smart Hub comes with a few extra technologies that most touchscreen panels don’t have. In addition, the Smart Hub livestreamed footage from our security cameras, kind of like a CCTV monitor but much more high-tech. It connected together all the Vivint equipment we bought as one cohesive unit, which made it possible for us to control and monitor everything in one place. The Vivint Smart Hub is a touch-screen tablet computer that served as our command center throughout our testing process. Vivint Smart Hub Vivint Smart Hub Cam Display Pro Tip: If you want our evaluation of Vivint from a price standpoint, check out our page on Vivint equipment and monitoring costs. From its smart touchscreen control panel called the Vivint Smart Hub to its AI-powered security cameras, Vivint delivers a unique smart home security experience that no other security system on the market can match. Vivint is one of the strongest smart home security systems. If you stop paying Vivint for monitoring, the system becomes unusable. Proprietary equipment: Vivint uses its own equipment, and that means other alarm companies can’t take over monitoring.Moving fee: If you move, you’ll have to pay $129 to get your system re-installed.You could end up paying as much as $39.99 per month for professional monitoring, and that’s not including cameras, extra video storage, and other add-ons. Expensive monthly monitoring: Vivint is not a cheap system.User-friendly app: The Vivint app is easy to use on both iPhones and Androids.Integrations with Alexa and Google Assistant: In addition, Vivint works with Philips Hue smart lighting and Nest thermostats.Professional monitoring: All systems have the option of professional monitoring and cellular backup to secure homes.
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